Employment Opportunities


Job Details:

Policy Analyst

Job Details
Open Date Sep 08 2021 - 07:12:00 PM Close Date Sep 29 2021 - 04:00:00 PM
Position Title Policy Analyst Posting Type Regular Full Time
Posting Status Active Position Length Regular
Department Group Community Programming and Outreach Hours per Week 35*
Department Community Services Openings 1
Education Bachelor's Degree Experience 3 years
Competition 21-97
Salary Range $68,091 to $85,111
Union Position No


Position Description:
Reporting to the Manager, Community & Neighbourhood Services, the Policy Analyst provides specialist expertise in policy, planning, evaluation, and analysis for the Community Programming and Outreach Services division and the Recreation Services division. The Policy Analyst is the key resource for the development of strategic plans, program policies, procedures and guidelines, program reviews, research reports, and associated public engagement. Areas of focus will include community development, recreation services, and risk management, among others.

• Lead and undertake the development of program policies on a wide range of issues
• Lead and undertake the development of strategic policy and planning activities on a wide range of issues, including overall project management, and procuring and managing external consultants
• Lead teams of internal collegues from multiple divisions and departments, as well as external interested and affected parties including community organizations and residents
• Investigate and identify need for new and revised policies, procedures and guidelines based on the corporate strategic plan, department and division plans, business plans, changing legislation, and emerging issues
• Prepare research reports, discussion papers, council reports and briefing notes on complex policy issues
• Evaluate/review existing programs and services and make recommendations for future change
• Provide advice, options, and recommendations via reports and presentations to management, senior leadership and council on policy matters and program improvements
• Undertake project management responsibilities including defining project scope, identify project resource needs, preparing project charter, outlining work plans, ensuring work is completed in a timely manner and deliverables meet requirements
• Undertake interjurisdictional research, best practice research, data collection and analysis (quantitative and qualitative), and public consultation
• Build collaborative relationships community groups and internal collegues, to gather input and foster support for change and ongoing implementation
• Lead negotiation and consensus-building among interested and affected parties (eg. projects team members) to support recommendations and successful implementation
• Develop grant submissions and RFPs as needed to support projects
• Work with other local governments and community organizations to ensure policy alignment and identity opportunities for collaboration
• Lead broad public engagement on policy and planning matters
• Other duties as assigned

Minimum Qualifications:
• Bachelor’s degree in Social Sciences, Recreation & Leisure Administration, Program Evaluation, or Public Administration
• 3 years’ related experience in a public sector environment
• Relevant experience as a project manager and strong project management skills required
• Excellent research and analytical skills
• Excellent critical thinking, system thinking, problem-solving and creative solution-development skills
• Demonstrated ability to develop longer term strategic and master plans and program level policy
• Demonstrated ability to undertake program evaluation and make recommendations
• Demonstrated ability to lead project teams, including community members and representatives of community organizations.
• Demonstrated business writing skills, showing attention to detail
• Strong interpersonal, negotiation, conflict resolution and public relations skills
• Demonstrated facilitation and presentation skills
• Knowledge of public engagement strategies and methodologies
• Knowledge of the municipal policy environment and municipal decision-making processes
• Familiarity with community development and recreation service delivery issues
• Ability to present information, including options for consideration, to a wide variety of audiences
• Ability to coach and train other staff members on policy, procedures and guidelines
• Proficient in Microsoft Office applications
• Able to work effectively, either independently or as a team member
• Able to function well under pressure and respond to changing demands and priorities
• Ability and willingness to travel between worksites and meeting locations, as necessary, utilizing reliable, safe and efficient methods of transportation is required to perform the job
• A satisfactory police criminal and judicial matters check will be required as a condition of hire

*Hours of Work: This position will be required to on occasion attend evening or weekend meetings with community organization resprestatives, to attend council meetings, to conduct public engagements, and support other activites of the Community and Neighbourhood Services Team.

Work Location: Waterloo City Centre with eligibility to apply for a hybrid working arrangement, subject to Manager approval. 

Application Process: Interested and qualified candidates are invited to submit their resume and cover letter in one document through the online application process.  Please ensure responses are provided to all questions in the application process.

Be You @ Waterloo: At the City of Waterloo, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. All interested and qualified candidates, including Indigenous persons, Black persons, non-Black racialized persons/persons of colour, women, persons with disabilities, 2SLGBTQ+ and those interested in joining our team are encouraged to apply.

Accommodation: The City of Waterloo is committed to creating and maintaining a workplace that is welcoming, inclusive, and barrier-free. Accommodations in accordance with the Human Rights Code and other applicable legislation are available throughout all stages of the recruitment process. For accommodation during the application process, applicants are requested to make their needs known via email at recruitment@waterloo.ca, quoting the position and competition number. Applicants advanced through to subsequent stages of the recruitment process will be provided with additional opportunities to make their needs known.