Employment Opportunities


Job Details: Senior Instructor Guard (Temporary, Full-Time)

Job Details
Open Date Mar 16 2023 - 09:00:00 AM Close Date Mar 24 2023 - 04:00:00 PM
Position Title Senior Instructor Guard (Temporary, Full-Time) Posting Type Temporary Full Time
Posting Status Active Position Length Fixed Term
Department Group Recreation Services Hours per Week 35*
Department Community Services Openings 1
Education High School Diploma Experience 2 years
Competition 23-33
Salary Range $25.47/hour - $31.84/hour
Union Position No


Position Description:
A fixed-term, full-time 6 month opportunity exists for an individual who is fully deck certified in aquatics to promote and maintain safe and enjoyable recreational, swim lesson and waterfit programs at the Waterloo Memorial Recreation Complex and Moses Springer pools. As a member of the Aquatics Team, the incumbent demonstrates support for the corporate values and participates as requested in providing leadership and direction to the Section, and the Division.

• Ensure effective pool deck delivery of aquatic programs and services
• Plan, instruct, evaluate, and document results for aquatic swim lesson participants
• Instruct a variety of waterfit classes including the mentoring of new waterfit instructors
• Apply lifeguard standards and superior customer service skills when guarding
• Plan and implement fun days, special events, aquatic based land programs and daytime leadership courses
• Perform opening/closing procedures for pool as required
• Provide support, training and direction to part-time staff as required
• Assist in skill screening program for recruitment, selection, orientation, and development of aquatics staff
• Support the process for payroll/timesheet submission and authorization for aquatics staff
• Statistical analysis of progams and inputting results daily
• Use various computer applications including Active Net to assist in administration of programs and services
• Ensure that all relevant employment and workplace legislated standards are met
• Demonstrate creativity, skill development and remain current with leading practices and procedures within the field
• Support aquatic meetings, trainings and attend other corporate meetings as required
• Ensure that own work is performed in a safe manner according to health and safety guidelines and procedures
• Other duties as assigned

Minimum Qualifications:
• Minimum two (2) years of experience in an Instructor Guard role, previous experience in a Head Instructor role is considered an asset.
• High School Diploma is required, post-secondary diploma in Recreation and Leisure is preferred.
• Must hold the following current qualifications: LSS Instructors & Swim Instructors; NL, Standard First Aid/CPR C. Additional advanced qualifications will be considered an asset.
• Must be competent in instructing both Deep and Shallow Waterfit classes.
• CALA and/or Water Art certification would be considered an asset.
• Excellent interpersonal and communication skills to deal effectively with internal and external customers.
• Demonstrated ability to work collaboratively and independently as required.
• Strong commitment to providing quality customer service and supporting teamwork.
• Strong organizational skills to deal with fluctuating volumes and pace of work.
• Ability to assess, diffuse or take appropriate action when dealing with difficult/challenging situations.
• Proficient in using Microsoft Word, Excel & Outlook; proficiency in Active Net would be an asset.
• A satisfactory Vulnerable Sector Police Record Check will be required as a condition of hire.
• Proof of current swim certifications will be required as a condition of hire.

Applicants’ aquatic skills must meet the City of Waterloo deck standards and will be screened as part of the recruitment process.

*Hours of Work: 35 hours/week typically scheduled Monday through Friday between the hours of 5:30 a.m. and 4:30 p.m. with flexibility to support staff training and skills’ screenings sessions offered evenings and weekends. Equivalent time off during weekdays will be granted on a 1:1 ratio for hours worked evenings and weekends.

Application Process
Interested and qualified candidates are invited to submit their resume and cover letter in one document through the online application process. For posting and application details please visit: www.waterloo.ca/careers

Job Eligibility
All qualified City of Waterloo employees may apply, however during the selection process there is a specific sequence that will be followed. Members of the City of Waterloo Staff Association who have completed their probationary period in their most recent position will be considered first for this posting. Please note that members who have recently completed a secondment must complete a twelve (12) month period in their base position before they are eligible to apply for a new secondment.

Please note, if a secondment is filled by an external candidate, it will be deemed to be a contract position.

Be You @ Waterloo
At the City of Waterloo, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. All interested and qualified candidates, including Indigenous persons, Black persons, non-Black racialized persons/persons of colour, women, persons with disabilities, 2SLGBTQ+ and those interested in joining our team are encouraged to apply.

The City of Waterloo is committed to creating and maintaining a workplace that is welcoming, inclusive, and barrier-free. Accommodations in accordance with the Human Rights Code and other applicable legislation are available throughout all stages of the recruitment process. For accommodation during the application process, applicants are requested to make their needs known via email at recruitment@waterloo.ca, quoting the position and competition number. Applicants advanced through to subsequent stages of the recruitment process will be provided with additional opportunities to make their needs known.