Employment Opportunities


Job Details: Culture Services Assistant

Job Details
Open Date Mar 06 2023 - 11:53:00 AM Close Date Mar 31 2023 - 11:59:00 PM
Position Title Culture Services Assistant Posting Type Seasonal Full Time
Posting Status Active Position Length Fixed Term
Department Group Economic Development Hours per Week up to 35 hours per week
Department Office of the CAO Openings 4
Education High School Diploma    
Competition PT23-34B
Salary Range $20.20/hour
Union Position No


Culture Services Assistant - Summer 2023

Come join us this summer!

Position Description:
The Economic Development – Arts and Culture team delivers and facilitates quality cultural programs that enhance community vibrancy. Four positions are required to support culture programs and to provide visitor information services at the Visitor and Heritage Information Centre. Our team’s mission is to support the attraction and retention of local talent, cultural tourism and placemaking.

Rate of pay: $20.20/hour

Hours of work:  Hours will vary due to scheduling requirements, including evening, weekend and holiday shifts.  Shifts will typically be scheduled between 9am and 4pm, Monday to Sunday from May 1 to September 4, 2023, and between 9am and 4pm on weekends from September 5 - October 16, 2023.  The Visitor and Heritage Information Centre has regular operating hours between May and mid-October, flexible availability between May and October is therefore required.

Application Deadline: The deadline to apply for the first round of interviews was March 5, 2023. This posting will remain open until March 31, 2023. Applications submitted after the deadline will only be reviewed on an as needed basis.

Tasks & Accountabilities:
• Operate the City of Waterloo’s Visitor and Heritage Information Centre, greet visitors to the centre and provide tourism information
• Perform administrative functions such as open and close procedures, research, and collection and analysis of visitor data
• Assist with culture program delivery
• Assist with the promotion of local artists and community organizations
• Assist the Economic Development Division with the preparation and distribution of marketing materials

• Demonstrated knowledge of the City of Waterloo and its local tourism environment
• Ability to communicate effectively and provide excellent customer service
• Excellent research skills
• Ability to work independently and organize work tasks with minimal direction
• Experience with delivery of public programs would be considered an asset
• A satisfactory police criminal and judicial matters check is required as a condition of hire

Online Application Process: Interested and qualified candidates were invited to submit their cover letter and resume through the online application process by March 5, 2023, at careers.waterloo.ca to be considered for the first round of interviews.  This posting will remain upon until March 31, 2023, however, applications will only be reviewed on an as needed basis. 

Be You @ Waterloo:
At the City of Waterloo, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. All interested and qualified candidates, including Indigenous persons, Black persons, non-Black racialized persons/persons of colour, women, persons with disabilities, 2SLGBTQ+ and those interested in joining our team are encouraged to apply.

The City of Waterloo is committed to creating and maintaining a workplace that is welcoming, inclusive, and barrier-free. Accommodations in accordance with the Human Rights Code and other applicable legislation are available throughout all stages of the recruitment process. For accommodation during the application process, applicants are requested to make their needs known via email at recruitment@waterloo.ca, quoting the position and competition number. Applicants advanced through to subsequent stages of the recruitment process will be provided with additional opportunities to make their needs known.