Employment Opportunities

Job Details:

Culture Services Assistant

Job Details
Open Date Jan 22 2020 - 09:00:00 AM Close Date Mar 31 2020 - 04:00:00 PM
Position Title Culture Services Assistant Posting Type Casual Part Time
Posting Status Active Position Length Casual Part Time
Department Group Economic Development Hours per Week up to 30 hours per week
Department Office of the CAO Openings 4
Education Bachelor's Degree    
Competition 20PT-11CA
Salary Range $14.75-15.25
Union Position No


Rate of pay: $14.75 -15.25

Hours per week: up to 30 hrs. /week varied (includes day, evening and weekend shifts*see below)

Level of Education: University/College


Application Deadline:

The deadline to apply for the first round of interviews is February 17, 2020. This posting will remain open until March 31, 2020. Applications submitted after February 17, 2020 will only be reviewed on an as needed basis.


Position Description:

The Economic Development – Arts and Culture team delivers and facilitates quality cultural programs that enhance community vibrancy. Four positions are required to support culture programs and to provide visitor information services at the Visitor and Heritage Information Centre. Our team’s mission is: to support the attraction and retention of local talent, cultural tourism and placemaking.


Tasks & Accountabilities:

  • Operate the City of Waterloo’s Visitor and Heritage Information Centre, greet visitors to the centre and provide tourism information

  • Perform administrative functions such as open and close procedures, research, and collection and analysis of visitor data

  • Assist with culture program delivery

  • Assist with the promotion of local artists and community organizations

  • Assist the Economic Development Division with the preparation and distribution of marketing materials



  • Demonstrated knowledge of the City of Waterloo and its local tourism environment

  • Ability to communicate effectively and provide excellent customer service

  • Excellent research skills

  • Ability to work independently and organize work tasks with minimal direction

  • Experience with delivery of public programs would be considered an asset

  • A satisfactory police Criminal Records and Judicial Matters Check will be required as a condition of hire


Hours and Availability:

  • Hours will vary due to scheduling requirements, including evening, weekend and holiday shifts

  • Shifts will typically be scheduled between 9am and 4pm, Monday to Sunday from May 4-August 31,2020 and 9am and 4pm, Saturday to Sunday from September 5-October 18, 2020.

  • The Visitor and Heritage Information Centre has regular operating hours between May and mid-October Flexible availability between May and October is therefore required


HOW TO APPLY: Complete the contact information below and upload your application document (cover letter, resume, etc.) as one file in the "Resume and Cover Letter" field below. When finished, click Submit Application.


The City of Waterloo is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.