Employment Opportunities


Job Details:

Compliance & Standards Officer

Job Details
Open Date Apr 29 2021 - 09:15:00 AM Close Date Jun 14 2021 - 04:00:00 PM
Position Title Compliance & Standards Officer Posting Type Regular Part Time
Posting Status Active Position Length Regular
Department Group Municipal Enforcement Services Hours per Week 24.5 hours/week
Department Community Services Openings 1
Education College Diploma Experience 1 - 3 years
Competition 21-55
Salary Range $34.21 - $42.76
Union Position No


Position Description:

An opportunity exists at the City of Waterloo for a regular part time Compliance and Standards Officer to join our Municipal Enforcement Services team. The successful candidate will conduct inspections in order to establish compliance with by-laws, investigate complaints and interpret and enforce municipal regulatory by-laws.



  • Inspect properties, vehicles, and buildings to ensure their compliance with designated by-laws (i.e. noise, parking, nuisance, dogs, zoning, licensing, open burning, fireworks, abandoned/stolen vehicles) and designated provincial regulations (i.e. Reopening Ontario Act, Emergency Management & Civil Protection Act).
  • Provide the public, and other interested individuals, all necessary information and assistance related to by-laws in the City
  • Enforce the parking restrictions on all city streets, private property and City property through the issuance of parking violation tickets or facilitate tows
  • Operate the overnight parking exemption program through a web-based tracking system
  • When violations are observed, interact directly with person(s) to ensure compliance with by-laws is achieved
  • Manually and electronically record information/facts with respect to investigations
  • Respond to complaints generated through the Waterloo Regional Police Service, the City of Waterloo and citizens
  • Travel throughout the City to conduct inspections, establish compliance, investigate complaints, and conduct other duties as required
  • Provide back-up to other Enforcement Officers as required, and other duties as assigned

Minimum Qualifications:

  • Diploma in Law and Security Administration , Police Foundations or equivalent experience in a related field
  • One to three years’ experience in the law enforcement field
  • Familiarity with courtroom procedure and decorum with an understanding of the Ontario Evidence Act
  • Exceptional interpersonal and communications skills, both verbal and written, to deal effectively with the public in a non-confrontational manner as well as in the operation of a two-way radio system
  • Excellent attention to detail with the ability to properly complete documentation
  • Working knowledge of Microsoft Office products and strong keyboarding skills
  • Valid MTO ‘G’ class driver’s licence in good standing with driver’s abstract acceptable to the City is required to perform the job
  • Flexibility to work various shifts as assigned, including weekends, evenings, and nights
  • Valid First Aid and CPR certification or willingness to obtain
  • Certification in quantitative noise enforcement is considered an asset
  • Satisfactory Police Records & Judicial Matters Check

Application Process

Interested and qualified candidates are invited to submit their resume and cover letter in one document through the online application process. For posting and application details please visit:  www.waterloo.ca/careers.


Job Eligibility

All qualified City of Waterloo employees may apply, however during the selection process there is a specific sequence that will be followed. Members of the City of Waterloo Staff Association who have completed their probationary period in their most recent position will be considered first for this posting.


Be You @ Waterloo

At the City of Waterloo, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. All interested and qualified candidates, including Indigenous persons, Black persons, non-Black racialized persons/persons of colour, women, persons with disabilities, 2SLGBTQ+ and those interested in joining our team are encouraged to apply.



The City of Waterloo is committed to creating and maintaining a workplace that is welcoming, inclusive, and barrier-free. Accommodations in accordance with the Human Rights Code and other applicable legislation are available throughout all stages of the recruitment process. For accommodation during the application process, applicants are requested to make their needs known via email at recruitment@waterloo.ca, quoting the position and competition number. Applicants advanced through to subsequent stages of the recruitment process will be provided with additional opportunities to make their needs known.